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Routing # 211885946

Member Experience

Member-Oriented Experience

Pioneer Valley Credit Union members are encouraged to utilize these additional great benefits for the betterment of their financial wellbeing.

  • Free Budget Analysis
  • Free Debt Analysis 
  • Virtual Appointments
  • Free Notary Public
  • Full Cash Services
  • Digital Banking

More Additional Benefits

Member Testimonials

I have been in the Banking/Financial Services field for 19 years, newly retired, and I am absolutely refreshed by the experience I had at Pioneer Valley Credit Union. My previous Home Equity Line of Credit had reached the end of its draw period. With concern for not having security for emergencies, and tired of the long and drawn out process at my old institution, I sought advice from my cousin who recommended Pioneer Valley Credit Union, as she heard there have been great reviews and response from the Home Equity products. I was impressed by the good deal and good rate and decided get more info. I went through the Drive Thru, and was met with awesome service! The employees went above and beyond to help put me in touch with Liliya from the Lending Department.


Liliya and Kim S. were so refreshing. They were down to Earth, professional and always followed up on each step of the process with a phone call or email. I was not used to service like this, as my old institution had been a stark contrast compared to the phenomenal service I received at Pioneer Valley Credit Union. During my appointment with Liliya, I couldn’t believe how quick the process was! I am a member now, as I like what PVCU has to offer. I even opened up a Checking Account, which was also an easy process! In the near future, I look to streamline and move the rest of my accounts over to Pioneer Valley Credit Union.


Learn More About Home Equity Lines of Credit

Jim T., Member Since 2022

I am so thankful and excited to be a member of Pioneer Valley Credit Union. I saved over $4,000 dollars by refinancing my car loan with PVCU! My monthly payment not only dropped dramatically, I was able to get GAP Insurance.

The best part is that I have no payments for the next three months!

Ester C., Member Since 2021

My partners and I are new local business owners and wanted to open an account for our LLC. The teller helped us so much and was very knowledgeable on the documents needed. She's also always so friendly. Thank you PVCU!

Jessica D., Jensen M., Christopher L.

What a great experience!

I just want to take a moment from my day to say just how great PVCU is! I just refinanced my home with them, the staff was beyond helpful, the process was painless and such a blessing!

Everyone, from the folks working the branches, to the underwriting team, all around the best closing I've ever experienced!

Thank you all for your efforts, you've help lift a heavy load off me!

Matt B., Member Since 2021

I am so thankful and excited to be a member of PVCU.  I was involved in an unfortunate auto accident that left me without a car.  I was able to get the car I actually wanted and save over $100 a month on my payment and that includes my warranty and GAP insurance.  Not only that, my payment is payroll deducted so I don’t even have to remember to make a payment!  Thank you so much to Amanda, your professionalism, guidance and expertise really made this process so much easier than I could have ever imagined.  So KUDOS to you and everyone at PVCU!

Diana J., Member Since 2015

Speaking with a Financial Life Coach helped me to learn ways to cut costs at a time when my family really needed it the most. The practical and professional expertise I received helped me to gain a greater understanding of how to move towards a better financial situation for me and my family. I feel privileged to be a member because of the personalized experience I always receive.

Andrea C., Member Since 2008